Refund policy

Thank you for choosing us! Please review our policy carefully before making a purchase or booking a service.

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ALL SALES ARE FINAL
Due to the nature of our products and services, all sales are final. We do not offer refunds, returns, or exchanges unless stated otherwise below.

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LASH SERVICES (APPOINTMENTS)

• All deposits are non-refundable and required to secure your appointment.
• Deposits go toward your total service cost.
• Clients may reschedule once with at least 48 hours notice.
• Failure to provide proper notice will result in loss of deposit.
• No-call/no-shows will not be refunded and must pay a new deposit to rebook.

We do not offer refunds for completed lash services. If you experience any issues, please contact us within 24 hours so we can review and offer a possible adjustment if necessary.

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LASH TRAINING (CLASSES)

• All class payments and deposits are non-refundable.
• Spots are limited and reserved in advance.
• Students may reschedule once with at least 72 hours notice.
• Missed classes without notice will not be refunded or rescheduled.

By enrolling, you agree to these terms.

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LASH SUPPLIES (PRODUCTS)

Due to hygiene and safety reasons, we do not accept returns or exchanges on opened or used products.

If you receive a damaged or incorrect item:
• You must contact us within 48 hours of delivery
• Provide clear photos of the issue

Once reviewed, we may offer a replacement or store credit if approved.

We are not responsible for misuse of products or allergic reactions. Please use all products as directed.

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CHARGEBACKS & DISPUTES

By purchasing from us, you agree to this policy and waive the right to file a chargeback for services rendered or products delivered.

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By booking a service or purchasing from our website, you agree to all terms listed above.